Frequently Asked Questions
Published on 2018-02-20
Here you can find a record of all the frequently asked questions from the Trackyserver users.
How to register my server ?
On Trackyserver, you can register your server and add a banner, video, description and links to your site and Discord for free.
To add your server, create an account and click on "Add server" in the horizontal menu.
The ip address is not mandatory because Trackyserver also references private servers like Runescape, Agario, Clash Royale and COC. In this case, you must at least enter a URL in the "Website" field.
How long does it take for my server to be approved ?
Your server is checked and validated by our team. This operation usually takes 24 hours but can last up to 7 days.
You receive an email if your server has been accepted.
To see if your server has been accepted or not, log in to your account and click on "Account" and then on "My Servers".
When you edit a server that has been approved in the past, your changes take effect immediately.
How to get more visits on my server page ?
The servers are ranked by number of votes, if you want your page to be visited by a maximum of players, share the link of your page to invite your players to vote.
Steam servers are sorted by number of players in categories and by number of votes in the "Monthly popular servers" section visible under each server.
Private servers are always ranked by number of votes because the number of players is not verifiable.
The votes count are reset on the 1st day of each month.
My server is already in the top list, how to modify it ?
On Trackyserver all the most populated servers (minimum of 10 connected players) are automatically added to the list. Indeed our scripts query the steam master servers to retrieve the list of servers and categorize them, by country, by map, number of players ...
If your server is in the list, do not panic, trackyserver will not ask for any proof. All you need to do is register by clicking on "Add Server", the server statistics (player and visitor peak graph) and the number of votes will be kept.
On the other hand, if your server has been added by one of our members, you must claim the page by clicking on the "CLAIM" button in the side menu in "Server Option" and follow instructions.
How often are the servers updated ?
The servers and banners are updated every 5 minutes, our scripts retrieve the number of connected players, the list of player's nickname, the name of the current map and the list of mods installed on the server.
The names of the servers are also updated.
How to hide player's list and mods installed on my server ?
If you do not want visitors to see the player's list and mods you have installed, log in to your account, click on "Account" and then on "My Servers".
Click on your server then on "Edit" in the side menu in "Server Options" then uncheck the box "Display Details tab and Players list" and validate.
How to use Votifier for Minecraft ?
Our website is compatible with Votifier
. This is a Minecraft plugin that can reward a player when he votes for your server.
If you use Votifier, fill in the "Voter Key" and the "Votifier Port" by editing your server page.
Also, fill "Vote Token" field if you are using NuVotifier.
In order for Votifier to receive Trackyserver requests you must open port 8192 on the machine where your Minecraft server is hosted.
If you have done this correctly, the players connected to your server will be rewarded when they vote in your favor.
What banner format ?
The format of the illustration banners is 468*60px, you must respect this format at the risk of seeing your banner cut.
The accepted formats are JPEG, JPG, GIF and PNG.
How to delete my server listing ?
Log in to your Trackyserver account, go to your server listing then click on the "Edit" button in the side menu in "Server Option" then click on "Delete Server" at the bottom of the page.
The site asks for confirmation, click "OK".
How does the PREMIUM work ?
The PREMIUM account allows you to highlight your server immediately after payment.
Your server is placed at the top of the categories, the home page and the "Monthly popular server" section visible under all listings.
You are highlighted among all the servers that have paid a spot.
To highlight your server, log in and click on "Premium" in the horizontal menu. Choose your server and the number of days of promotion and click on "Generate Payment".
You can pay with your Paypal account or directly with your credit card.
Why my server is not updating ?
If your server does not display the number of connected players or if it appears offline, check that you have correctly specified "Connection Port", "Query Port" and IP address.
If you have a question and couldn't find it here, do not hesitate to contact us here