Frequently Asked Questions
Published on 2018-02-20
Here you can find a record of all the frequently asked questions
from the Trackyserver users.
How to register my server ?
On Trackyserver, you can register your server and add a
banner, video, description and links to your site and
Discord for free.
To add your server, create an account and click on "Add
server" in the horizontal menu.
The ip address is not mandatory because Trackyserver also
references private servers like Runescape, Agario, Clash
Royale and COC. In this case, you must at least enter a
URL in the "Website" field.
How long does it take for my server to be approved ?
Your server is checked and validated by our team. This
operation usually takes 24 hours but can last up to 7
You receive an email if your server has been
To see if your server has been accepted or not, log in to
your account and click on "Account" and then on "My
When you edit a server that has been approved in the
past, your changes take effect immediately.
How to get more visits on my server page ?
The servers are ranked by number of votes, if you want
your page to be visited by a maximum of players, share
the link of your page to invite your players to
Steam servers are sorted by number of players in
categories and by number of votes in the "Monthly popular
servers" section visible under each server.
Private servers are always ranked by number of votes
because the number of players is not verifiable.
The votes count are reset on the 1st day of each
My server is already in the top list or already CLAIMED how to edit it ?
On Trackyserver all the most populated servers (minimum
of 10 connected players) are automatically added to the
list. Indeed our scripts query the steam master servers
to retrieve the list of servers and categorize them, by
country, by map, number of players ...
If your server is in the list, do not panic, trackyserver
will not ask for any proof. All you need to do is
register by clicking on "Add Server", the server
statistics (player and visitor peak graph) and the number
of votes will be kept.
On the other hand, if your server has been claimed by another person, you must claim the page by clicking on
the "CLAIM" button in the side menu in "Server Option"
and follow instructions.
How often are the servers updated ?
The servers and banners are updated every 5 minutes, our
scripts retrieve the number of connected players, the
list of player's nickname, the name of the current map
and the list of mods installed on the server.
The names of the servers are also updated.
How to hide player's list and mods installed on my server
If you do not want visitors to see the player's list and
mods you have installed, log in to your account, click on
"Account" and then on "My Servers".
Click on your server then on "Edit" in the side menu in
"Server Options" then uncheck the box "Display Details
tab and Players list" and validate.
How to use Votifier for Minecraft ?
Our website is compatible with Votifier
. This is a Minecraft
plugin that can reward a player when he votes for your
If you use Votifier, fill in the "Votifier Key" and the
"Votifier Port" by editing your server page.
Also, fill "Votifier Token" field if you are using
In order for Votifier to receive Trackyserver requests
you must open port 8192 on the machine where your
Minecraft server is hosted.
If you have done this correctly, the players connected to
your server will be rewarded when they vote in your
What banner format ?
The format of the illustration banners is 468*60px, you
must respect this format at the risk of seeing your
The accepted formats are JPEG, JPG.
How to delete my server listing ?
Log in to your Trackyserver account, go to your server
listing then click on the "Edit" button in the side menu
in "Server Option" then click on "Delete Server" at the
bottom of the page.
The site asks for confirmation, click "OK".
How does the PREMIUM work ?
The PREMIUM account allows you to highlight your server
immediately after payment.
Your server is placed at the top of the categories, the
home page and the "Monthly popular server" section
visible under all listings.
You are highlighted among all the servers that have paid
To highlight your server, log in and click on "Premium"
in the horizontal menu. Choose your server and the number
of days of promotion and click on "Generate
You can pay with your Paypal account or directly with
your credit card.
Why my server is not updating or OFFLINE ?
If your server does not display the number of connected
players or if it appears offline, check that you have
correctly specified "Connection Port", "Query Port" and
You must whitelist the IP addresses of our following update servers if you are using a firewall: 184.108.40.206 and 220.127.116.11 and
18.104.22.168 and 22.214.171.124 and 126.96.36.199 (Germany).
If you have a question and couldn't find it here, do not hesitate
to contact us here