Privacy policy

Who are we ?

Our website https://www.trackyserver.com is an auto company registered with the RSI


The SIRET number: 792 774 101 00028, ("VAT not applicable - article 293 B of the CGI".)

Having its registered office at 24A Alfred Klem Street 67118 GEISPOLSHEIM.

Our mail: contact@trackyserver.com

Account creation

When you create an account, you must give us your username, your email address, your full name and choose a password.

Once connected to your account you can also choose to communicate us the following information:


  • Your postal address
  • The url of your website
  • A profile picture
  • A text about you
  • Social connections

Registering a server

To register your server you must provide us your username, your email address.

You must also communicate the details of your server (name, category (ies), IP address ...) otherwise the page can not be published.

If you subscribe to a paying option to highlight your server, we also ask you for payment information (credit card number) but this information will be entered on the online bank Paypal, we have no access to your information banking.

Media

If you are a registered user and you upload images to the website, we advise you to avoid uploading images containing EXIF ​​GPS coordinates. Visitors to our website can download and extract location data from these images.

Contact Forms and Reporting

When you use the contact page you must give us your name, your email and your message and we will keep this information in our inbox for a maximum of 1 year. This information is not used for commercial purposes.

Cookies

If you have an account and log on to this website, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain any personal data and will be deleted automatically when you close your browser.

When you sign in, we'll set up a number of cookies to save your login information and screen preferences. The lifetime of a login cookie is two days. If you log out of your account, the login cookie will be deleted.

Embedded content from other sites

Pages and articles on this website may include images. Content embedded from other sites behaves in the same way as if the visitor were to that other site.

These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with these embedded content if you have a connected account on their website.

Statistics and audience measurements

In order to measure the audience of our website we use Google Analystic, read their privacy policy on https://policies.google.com/privacy

Using your IP address and your steam ID

For the security of our voting system, we need to store your IP address in our database during 30 days. If you refuse, please do not vote.

If you vote with steam, your steam id will be stored in our database during 30 days. This data is essential for our API. If you refuse, please do not vote.

Payments

If you want to upgrade your server, we also ask you for payment information (credit card number) but this information will be entered on the online bank Paypal, we have no access to your banking information.

Paypal will ask for the following information: Name, First Name, Country, Billing Address, Credit Card Number.

You can check their privacy policy here.

Storage times of your data

For users who register on our website, we also store the personal data indicated in their profile. All users can view, modify or delete their personal information at any time (except their username). Site managers can also view and edit this information.


The storage time of your personal data varies according to the purpose of their collections:


The customer data (identity, electronic coordinates, service usage history) are kept for 3 years from the end of the business relationship;

The data relating to the management of your Account and your Servers are kept for a period of 5 years from the date of their deletion for the sole purpose of proof;

The documents and accounting documents are kept for 10 years, as accounting evidence;

Your credit card details are kept by our payment provider until full payment and, for proof purposes in the event of a claim, for 13 months, or 15 months if it is a credit card deferred debit. The cryptogram of your card is only kept for the time needed to complete each transaction;

Data that may be the subject of a judicial requisition (login details, identity, contact details, transaction data) are kept for 12 months from collection.

The rights you have on your data

If you have an account, you can request to receive a file containing all the personal data that we have about you, including the ones you have provided us. You can also request the deletion of personal data about you by contacting us by mail. This does not take into account data stored for administrative, legal or security purposes.

If you wish to modify or delete your personal data from our site you must write to us at contact@trackyserver.com

How we protect your data

We protect your information with physical, electronic and administrative security measures. Our safeguards include firewalls, data center access controls, and information access authorization checks.